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Introduction

Bite Away Termite and Pest Control, Inc. (“we”, “our”, “us”, “Company”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website www.biteawaypest.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to the information we collect:

a. On this Website.
b. In email, text, and other electronic messages between you and this Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy. If you do not agree with our policies and practices, your choice is not to use our Website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

By leaving a comment, you agree that the Company may contact you via email or by phone if you have provided your phone number. Your comments may also be visible to the public.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. By uploading images to the website, you are extending a non-exclusive license for Bite Away to use your images for any marketing, social media, or future web pages without compensation.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, webpages, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Account login is one example as it loads a page from a different website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

a. To contractors, service providers, and other third parties we use to support our business, such as giving your address to a work crew to perform work, including sub-contractors.
b. To comply with any court order, law, or legal process, including responding to any government or regulatory request.
c. To enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
d. We do not share any client data with other third parties for marketing purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

If you have an account with Bite Away, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Credit card information is immediately tokenized and sent to the credit card processor. No credit card data is stored on the Bite Away website, and is not viewable to Bite Away employees.

Changes to our privacy policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]

This website is intended for people 16 years of age or older. By using the Website, you consent to our collection and use of your personal information as described in this Privacy Policy.


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